Tag: Operating Models
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When AI starts changing the work, transformation has to change too
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In my previous articles, I explored capability debt and the way organisations can mistake process change for real capability change. This article continues the same line of thinking, but from the perspective of AI and the way it is beginning to change work itself. For many years, transformation has largely been shaped around improving teams,…
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Why Capability Debt Is Becoming a Financial Issue
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Most organisations are disciplined when it comes to visible cost. They review budgets, challenge supplier spend, compare day rates, freeze hiring when markets tighten, and ask reasonable questions about return on investment. None of this is unusual. Cost discipline matters. Yet some of the largest costs inside an organisation do not arrive as a clear…
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Silicon Valley Pattern Friction: Why Enterprise Transformations Stall
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Many enterprise transformations begin with genuine excitement. Leaders talk about becoming more agile, more innovative, more responsive to customers and markets. Frameworks associated with Silicon Valley – Agile, OKRs, product operating models, design thinking – are adopted with optimism, confident roadmaps, and the belief that progress will naturally follow once the pattern is in place.…